According to the Ohio Department of Job & Family Services, officials with the U.S. Food and Nutrition Service and the Federal Bureau of Investigation have indicated that criminals are targeting SNAP benefit recipients in every state, including Ohio.
Criminals have increasingly used “skimming” to steal EBT card numbers. Such as when a fraudulent device is placed over a point-of-sale card reader to steal payment card information. When a recipient swipes their card over a compromised device, they are unsuspectingly sharing their card information with criminals.
Tips to avoid skimmer devices:
- Do not use the card reader if you notice anything unusual.
- Pull at the edges of the keypad before swiping your EBT card to ensure there is nothing over the reader.
- Notify store staff if you notice anything suspicious with the card reader.
For more information about how to protect your account, visit jfs.ohio.gov/cash-food-and-refugee-assistance/Protect+Against+Fraud
The best way to keep from being a victim is to be vigilant. Here are some tips for SNAP recipients:
- Manage your benefits through the secure ConnectEBT portal or ConnectEBT app on your mobile phone or tablet.
- Users should take advantage of the card lock option, which allows the individual to lock the card from being used at a retailer location and unlock the card to provide access to benefits only while the individual is making a purchase.
- Users are able to block out-of-state transactions in-person only.
- Create a PIN for your card that is unique and difficult to guess.
- Change your PIN monthly, before each scheduled deposit.
- Never share your card number or PIN. ODJFS will never ask for these numbers.
- Carefully examine point-of-sale card readers before using them to check for skimming devices.
- When using your card, cover the keypad with your body or hand to stop others from seeing your PIN.
