Our agency provides access to benefits which help people with medical, food, and cash assistance. We also offer family services through our emergency assistance program to help pay for some work related costs or unexpected expenses due to a crisis.

Ohio’s benefit website (www.benefits.ohio.gov) is the quickest way to apply for benefits. Once an on-line account is set up, consumers can complete and submit an application, check on the status of their case, report changes, and even submit documents electronically.


Benefits Call Center

Marion Job & Family Services is a member of a multi-county call center project which allows people to call a single toll free number to find out information about their application for benefits or speak to an eligibility specialist to complete their application interview over the phone. Consumers who use the call center may speak to a representative from any of these counties. All call center staff are trained to answer questions and help with the application process. These nine Job & Family Service Agencies, listed further below, share a telephone and document management system to service consumers.

Call Center Information:

Phone:  1-844-640-6446  (1-844-640-OHIO)


Monday, Tuesday, and Wednesday – 8 a.m. to 4 p.m.

Thursday – 8 a.m. to Noon

Friday – 8 a.m. to 3 p.m.

*Closed for In-Service Days during 2023 – Jan. 31, Feb. 28, Mar. 28, Apr. 25, May 30, Jun. 27, July 5, July 25, Aug. 29, Sep. 26, Oct. 31, Nov. 28, Dec. 14, Dec. 26; and Holidays. 

We will still accept applications and will process them as soon as possible, however, there could be a delay during these times.  Our paper applications and document drop box located within the vestibule at 363 West Fairground Street will remain available 24/7 and will continue to be monitored.

Please plan accordingly when making plans to call for interviews or to request services and information.

You may also access certain case information and apply for benefits online at www.benefits.ohio.gov

Thank you for your patience and understanding.

Carroll County
PO Box 219
Carrollton, OH 44615
PH: 844-640-6446
FAX: 330-627-3904
Hancock County
PO Box 270
Findlay, OH 45839
PH: 844-640-6446
FAX: 419-422-1081
Harrison County
PO Box 239
Cadiz, OH 43907-0239
PH: 844-640-6446
FAX: 740-942-2370
Holmes County
PO Box 72
Millersburg, OH 44654
PH: 844-640-6446
FAX: 330-674-0770
Knox County
117 E. High St., 4th Floor
Mount Vernon, OH 43050
PH: 844-640-6446
FAX: 740-392-8882
Marion County
363 W. Fairground St.
Marion, OH 43302
PH: 844-640-6446
FAX: 740-387-2175
Morrow County
619 W. Marion Rd.
Mt. Gilead, OH 43338
PH: 844-640-6446
FAX: 419-947-9115
Sandusky County
2511 Countryside Dr.
Fremont, OH 43420
PH: 844-640-6446
FAX: 419-332-2156
Wood County
PO Box 679
Bowling Green, OH 43402
PH: 844-640-6446
FAX: 419-353-6091