Our agency provides access to benefits which help people with medical, food, and cash assistance. We also offer family services through our emergency assistance program to help pay for some work related costs or unexpected expenses due to a crisis.
Ohio’s benefit website (www.benefits.ohio.gov) is the quickest way to apply for benefits. Once an on-line account is set up, consumers can complete and submit an application, check on the status of their case, report changes, and even submit documents electronically.
Benefits Call Center
Marion Job & Family Services is a member of a multi-county call center project which allows people to call a single toll free number to find out information about their application for benefits or speak to an eligibility specialist to complete their application interview over the phone. Consumers who use the call center may speak to a representative from any of these counties. All call center staff are trained to answer questions and help with the application process. The other eight counties, listed further below, implemented the call center known as COLLABOR8. These nine Job & Family Service Agencies share a telephone and document management system to service consumers.
Call Center Information:
Phone: 1-844-640-6446 (1-844-640-OHIO)
Monday, Tuesday, and Wednesday - 8 a.m. to 4 p.m.
Thursday - 8 a.m. to Noon
Friday - 8 a.m. to 3 p.m.
*Closed for In-Service Days during 2021 - Jan. 26, Feb. 23, Mar. 30, Apr. 27, May 25, Jun. 29, July 27, Aug. 31, Sep. 28, Oct. 26, Nov. 30, Dec. 28; and Holidays.
We will still accept applications and will process them as soon as possible, however, there could be a delay during these times. Our paper applications and document drop box located within the vestibule at 363 West Fairground Street will remain available 24/7 and will continue to be monitored.
Please plan accordingly when making plans to call for interviews or to request services and information.
You may also access certain case information and apply for benefits online at www.benefits.ohio.gov.
Thank you for your patience and understanding.
Carroll County PO Box 219 Carrollton, OH 44615 PH: 844-640-6446 FAX: 330-627-3904 Delaware County 140 N. Sandusky, 2nd Floor Delaware, OH 43015 PH: 844-640-6446 FAX: 740-833-2302 Hancock County PO Box 270 Findlay, OH 45839 PH: 844-640-6446 FAX: 419-422-1081 Holmes County PO Box 72 Millersburg, OH 44654 PH: 844-640-6446 FAX: 330-674-0770 Knox County 117 E. High St., 4th Floor Mount Vernon, OH 43050 PH: 844-640-6446 FAX: 740-392-8882 Marion County 363 W. Fairground St. Marion, OH 43302 PH: 844-640-6446 FAX: 740-387-2175 Morrow County
619 W. Marion Rd. Mt. Gilead, OH 43338 PH: 844-640-6446 FAX: 419-947-9115 Sandusky County 2511 Countryside Dr. Fremont, OH 43420 PH: 844-640-6446 FAX: 419-332-2156 Wood County PO Box 679 Bowling Green, OH 43402 PH: 844-640-6446 FAX: 419-353-6091