CALL CENTER CLOSED TUESDAY, OCTOBER 29, 2024

The call center will be closed on Tuesday, October 29, 2024, for an in-service.

You may also access certain case information and apply for benefits online at www.benefits.ohio.gov

Call Center Days/Hours:

Monday, Tuesday, and Wednesday – 8 a.m. to 4 p.m.

Thursday – 8 a.m. to Noon

Friday – 8 a.m. to 3 p.m.

*Closed for In-Service Days during 2024 – Jan. 11, Jan. 30, Feb. 8, Feb. 27, Mar. 14, Mar. 26, Apr. 11, Apr. 30, May 9, May 28, June 13, June 25, July 11, July 30, Aug. 8, Aug. 27, Sep. 12, Sep. 24, Oct. 10, Oct. 29, Nov. 14, Nov. 26, Dec. 12, Dec. 31; and Holidays.

We will still accept applications and will process them as soon as possible, however, there could be a delay during these times. Our document drop box will remain available 24/7. In addition, items may be emailed to MarionCounty@jfs.ohio.gov or faxed to 740-387-2175.

Thank you for your patience and understanding.

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MONDAY-FRIDAY 8:00AM-4:30PM

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to:

mail: Food and Nutrition Service, USDA, 1320 Braddock Place, Room 334, Alexandria, VA 22314; or

fax: (833) 256-1665 or (202) 690-7442; or

email: FNSCIVILRIGHTSCOMPLAINTS@usda.gov

This institution is an equal opportunity provider.

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