BENEFITS
Our agency provides access to benefits which help people with medical, food, and cash assistance. We also offer family services through our emergency assistance program to help pay for some work related costs or unexpected expenses due to a crisis.
Ohio’s benefit website (www.benefits.ohio.gov) is the quickest way to apply for benefits. Once an on-line account is set up, consumers can complete and submit an application, check on the status of their case, report changes, and even submit documents electronically.
Benefits Call Center
Marion Job & Family Services is a member of a multi-county call center project which allows people to call a single toll free number to find out information about their application for benefits or speak to an eligibility specialist to complete their application interview over the phone. Consumers who use the call center may speak to a representative from any of these counties. All call center staff are trained to answer questions and help with the application process. These nine Job & Family Service Agencies, listed further below, share a telephone and document management system to service consumers.
Call Center Information
Monday: 8 a.m. to 4 p.m.
Tuesday: 8 a.m. to 4 p.m.
Wednesday: 8 a.m. to 4 p.m.
Thursday: Closed**
Friday: 8 a.m. to 3 p.m.
**Effective 02/02/2026: the Call Center will be closed every Thursday for processing.
The Ohio Benefits portal (www.Benefits.Ohio.Gov) is the quickest way to apply for benefits. Once an on-line account is set up, consumers may complete and submit an application, check on the status of their case, report changes, and even submit documents electronically.
Beyond the using the Ohio Benefits portal, applications and documents are still accepted through:
Email: MarionCounty@JFS.Ohio.Gov
Fax: 740-387-2175
Mail and Document Dropbox: 363 West Fairground Street, Marion, OH 43302; which is available 24/7, along with paper applications located within the vestibule.
Carroll CountyPO Box 219Carrollton, OH 44615PH: 844-640-6446FAX: 330-627-3904 Hancock CountyPO Box 270Findlay, OH 45839PH: 844-640-6446FAX: 419-422-1081 Harrison CountyPO Box 239Cadiz, OH 43907-0239PH: 844-640-6446FAX: 740-942-2370 Holmes CountyPO Box 72Millersburg, OH 44654PH: 844-640-6446FAX: 330-674-0770 Knox County117 E. High St., 4th FloorMount Vernon, OH 43050PH: 844-640-6446FAX: 740-392-8882 Marion County363 W. Fairground St.Marion, OH 43302PH: 844-640-6446FAX: 740-387-2175 Morrow County619 W. Marion Rd.Mt. Gilead, OH 43338PH: 844-640-6446FAX: 419-947-9115 Sandusky County2511 Countryside Dr.Fremont, OH 43420PH: 844-640-6446FAX: 419-332-2156 Wood CountyPO Box 679Bowling Green, OH 43402PH: 844-640-6446FAX: 419-353-6091